Shipping Times:

Orders are typically processed within 1-3 business days.

Delivery times vary depending on your location and selection of carrier, but normally within 3-5 business days.

Shipping Costs:

Shipping fees depend on the destination, selected carrier and order size. The exact cost will be calculated at checkout.

Tracking Your Order:

Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

Customs & Duties (International Orders):

For orders outside The Netherlands, customers are responsible for any customs duties, taxes, or fees required by local authorities.

How to Return an Item:

Notify us within 14 days of delivery by emailing info@clublouiseamsterdam.com

Ensure the item is unused, undamaged, and in its original packaging.

Ship the item to the return address provided by our customer service team.

Refunds or Exchanges:

Refunds: Processed within 14 business days of receiving the returned item.

Exchanges: Subject to product availability. If the requested item is unavailable, a refund will be issued instead.

Exceptions:

Late returns: Items sent after the 14-day window may not be accepted.