Privacy Policy

Effective Date: 01-12-2024

At Club Louise, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site.

1.⁠ ⁠Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely through third-party providers)

1.2 Non-Personal Information

IP address

Browser type and version

Device type and operating system

Pages viewed, time spent on pages, and other usage data

1.3 Cookies

We use cookies and similar technologies to enhance your browsing experience.

2.⁠ ⁠How We Use Your Information

We use your information for the following purposes:

Order Fulfillment: Processing and delivering your purchases.

Customer Support: Responding to your inquiries and providing assistance.

Marketing: Sending promotional emails (only if you’ve opted in).

Website Improvement: Analyzing usage data to improve our website and services.

Legal Compliance: Meeting legal obligations, such as tax and accounting requirements.

3.⁠ ⁠Sharing Your Information

We only share your personal information with trusted third parties when necessary to provide our services, including:

Payment processors (e.g., Stripe, PayPal)

Shipping and delivery partners

Marketing platforms (for newsletters or promotions, if applicable)

Legal authorities (if required by law)

We never sell your data to third parties.

4.⁠ ⁠Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request the deletion of your data, subject to legal obligations.

Restriction: Request to restrict processing of your data.

Data Portability: Request your data in a commonly used format.

Withdraw Consent: Withdraw your consent for marketing communications at any time.

To exercise your rights, contact us at info@clublouiseamsterdam.com

5.⁠ ⁠Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements.

6.⁠ ⁠Security Measures

We take reasonable steps to protect your personal data, including:

Encryption of sensitive data during transmission.

Regular security audits of our systems.

Restricted access to your data by authorized personnel only.

While we strive to protect your data, no online platform can guarantee 100% security.

7.⁠ ⁠Cookies and Tracking Technologies

Our website uses cookies to:

Enhance user experience

Analyze website performance

Support marketing activities

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

8.⁠ ⁠Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal data.

9.⁠ ⁠International Data Transfers

If you are located outside The Netherlands, please note that your information may be transferred to and processed in The Netherlands. We ensure that such transfers comply with applicable data protection laws.

10.⁠ ⁠Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated via email or website notifications.

11.⁠ ⁠Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@clublouiseamsterdam.com